Who we are
The Victorian Government created Service Victoria to modernise the way you get things done online.
You‘ve told us it‘s not always easy or user-friendly and it can be confusing dealing with multiple departments and agencies.
So we‘re bringing together the most popular transactions in one place and making it simpler, easier and faster for you to do them.
We‘re also listening to your feedback, making adjustments and adding more services so you have an experience designed around your needs.
Because at Service Victoria, we‘re at your service.
130+
Victorian Government transactions
95%
Customer satisfaction
1.15 billion+
Transactions completed
Our services
You can easily access more than 130 government services online. Think of us as the front door for government.
Is there a service you're looking for which you'd like us to offer? Let us know so we can add it to our list.
Careers
Passion for serving the Victorian community is as important to us as technical ability.
We’re looking for people who take pride in their work, want to make a difference in people’s lives and deliver innovative projects.
Diversity is important to us - we want our workforce to reflect the community we serve. We provide a safe and inclusive environment so our staff can be themselves and make their unique contribution.
Give us your feedback
Help us make Service Victoria relevant to you. Take a look around and give feedback on what you like, what you don't and the services you'd like to see.
And if you've got a complaint, we take it very seriously. You can read about how we'll handle your complaints in our Complaints Handling Policy.
What our customers say
“All good. Even a pensioner like me could do this. Please continue to keep it simple.”
“Simple & user-friendly process. Selecting a start time for a fishing licence is a great and practical option to provide. Well done!”
“Easy process and great service considering I feel unwell and can have peace of mind.”
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