Who we are
The Victorian Government created Service Victoria to modernise the way you get things done online.
You‘ve told us it‘s not always easy or user-friendly and it can be confusing dealing with multiple departments and agencies.
So we‘re bringing together the most popular transactions in one place and making it simpler, easier and faster for you to do them.
We‘re also listening to your feedback, making adjustments and adding more services so you have an experience designed around your needs.
Because at Service Victoria, we‘re at your service.
130+
Victorian Government transactions
95%
Customer satisfaction
1.15 billion+
Transactions completed
Our services
You can easily access more than 130 government services online. Think of us as the front door for government.
Is there a service you're looking for which you'd like us to offer? Let us know so we can add it to our list.
Careers
Finding people who share our passion for working in partnership across government to find customer-focused solutions is as important to us as technical ability.
Want to work with us? We advertise new full-time and fixed-term positions on Victorian Government Careers.
Give us your feedback
Help us make Service Victoria relevant to you. Take a look around and give feedback on what you like, what you don't and the services you'd like to see.
And if you've got a complaint, we take it very seriously. You can read about how we'll handle your complaints in our Complaints Handling Policy.
What our customers say
“All good. Even a pensioner like me could do this. Please continue to keep it simple.”
“Simple & user-friendly process. Selecting a start time for a fishing licence is a great and practical option to provide. Well done!”
“Easy process and great service considering I feel unwell and can have peace of mind.”
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