There are a few changes you can make to single or family memberships with Service Victoria:

• Update your contact information
• Add or remove a partner or children in some circumstances

However, you need to contact Ambulance Victoria on 1300 366 141 if you'd like to:

• Update a recurring membership
• Update payment details for recurring memberships
• Change membership type
• Create a new membership for dependants who become ineligible

What does "dependant" mean?

A dependant means your legal or de facto partner, or a child you're legally responsible for. To be included on your family membership, they must be between 17 and 25 and in full-time study..

What are the rules for students?

Only full-time students under 25 can be included on family memberships. It doesn't matter where the student lives. If you study part time and want to cover, please take out single membership.

Can I include parents or siblings on my membership?

No. Family membership can only cover you, your partner and your dependants.

Can I include parents or siblings on my membership?

No. Family membership can only cover you, your partner and your dependants.

Does it cost anything to add someone?

No. If you already have family membership, it's free to add a partner or dependant.

How do I change the kind of membership I have?

You'll need to visit Ambulance Victoria's site if you want to change your membership type, update your payment details or make any changes to a recurring membership.

Still haven't found the answer? See Ambulance Victoria's FAQ for more.