Steps in process: Get help now Our Virtual assistant, Vicky, can answer most questions and is available 24/7. If you still need help, tell Vicky you'd like to talk to our customer service team. We're here to help 9am to 5pm, Monday to Friday. Chat with us Send a message Send a message We'll get back to you within a week. If you've sent a message about this already, please check your email for a response from us before sending a new message. What is your message about? Please select 20% off rego Births, Deaths and Marriages Digital Driver Licence Eligible Volunteers Rebate Scheme Fair Fuel Firearm Licence Fishing Licence Get Active Kids Home Heating and Cooling Liquor Licensing National Police Check NDIS Worker Screening Check Property Rentals and Bonds Seniors Card Service Victoria account Solar Homes Tobacco Licensing Vehicle Registration Veterans Card Victorian Disability Worker Registration VIT Digital Card WorkSafe Victoria Working With Children Check Other What is your enquiry about? Please select General application question Checking the status of my application Payment-related question Checking my eligibility Technical support I want to Get in touch Send a compliment Make a complaint Reference number(if known) Describe what happened Don't send us ID details yet. If you would like a reply, we'll get in touch for more info. I would like a reply Your Details Your Details Given name Email How we use your info We use the details you give to look into your feedback, or to respond to your question. You can contact us again if you want access to personal info you give. We process info under laws applying to Service Victoria or partner agencies. To learn more, see our privacy and security policy. Send message If you have sent a message about this already, please check your email for a response from us before sending a new message.
