Cybercriminals often send texts from numbers you don’t know. A common way they trick you is by pretending to be someone you trust, like a family member. The text will often pressure you into urgently sending them money.

An example of this is called the ‘Hi mum’ scams.

Jane receives a text from an unknown number claiming to be her daughter Sarah. Sarah asks if Jane can quickly send her some money to help pay her rent. Her daughter seems very stressed but Jane is a little suspicious.

What’s the best way for Jane to check if this is a scam?