We’re Service Victoria. We are the Victorian Government’s customer service agency. Here’s how to contact us.
We will collect information including your name, contact phone number, the date and time of when you checked in, as well as the location.
We’ll share your personal info with the Department of Health (DH) and others authorised to do contact tracing if the Chief Health Officer requires it for contact tracing under the Workplace Directions.
These Directions are issued under the Public Health and Wellbeing Act 2008. For more info on how DH handles your info, please see the DH privacy .
We’ll permanently delete your personal info in 28 days but the Chief Health Officer can keep any info we share for more than 28 days.
You can access the personal info we hold about you at any time and request to update, correct or amend your personal information using the contact details set out in the Service Victoria Privacy and Security Policy.
If you choose not to give us your personal info by checking in, you may need to give your personal info to the work premises you are visiting. It may also be harder to let you know if you’re at risk of COVID-19 infection.
To learn more about how your personal info is handled, please see Service Victoria’s Privacy and Security Policy.