Terms and Conditions

These terms of use describe your rights and responsibilities as a user of the Service Victoria website (Website). By accessing this Website, you agree to be bound by these terms of use. This Website is operated by the State of Victoria acting through the Department of Premier and Cabinet.

Lawful purposes

You must use this Website only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of this Website by any third party. This includes conduct which is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or disruption to this Website.

You must not post or transmit via this Website any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would contravene any law.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working use of this website.


You may create a link to this website provided that the link:

  • (a) Does not, in any way including, but not limited to, frame or misrepresent us or this website or any information it contains

  • (b) Is not misleading in any way.


These terms of use are governed by, and is to be construed in accordance with, the laws of the State of Victoria, Australia. You agree that the courts of the State of Victoria, Australia have non-exclusive jurisdiction with respect to any matter arising from these terms of use or this website.

If any part of these terms of use is found to be invalid that part may be:

  • Reduced to the extent necessary to make it valid and enforceable

  • Severed and the remaining parts of these terms of use enforced.


We provide this website to enable you to easily access information in relation to government services.

We frequently update our content, so please return to the site as required to ensure you have the latest advice.

This site contains links to other government sites and allows you to complete transactions of other Victorian Government agencies.

In relation to this information and transactions these agencies may have their own:

  • Protocols standards
  • Terms of use
  • Disclaimers.

We urge you to familiarise yourself with these. 

Service Victoria disclaims, to the extent permitted by law, all warranties, representations or endorsements, express or implied, with regard to the information contained on this Website.

This includes but is not limited to, all implied warranties of merchantability, fitness for a particular purpose, or non-infringement.