Add a negative rapid antigen test result to the Service Victoria app

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Add your negative result

You can now easily store and show proof of a negative rapid antigen test in the Service Victoria app. This function is useful if you work at different locations throughout the day and need to show proof of a negative rapid antigen test at each location. Proof of a negative test in your app last for 24 hours then is automatically removed from the app.

Report a positive result

The Service Victoria app provides an easy way to report when you’ve got a positive rapid antigen test result. Open your app and on the home screen tap ‘Report your positive RAT’. This takes you straight to the Department of Health form. Filling in this form lets the Department of Health know you’ve tested positive and helps them know what support you may need. You can also report a positive result by calling 1800 675 398.

How to add a negative rapid antigen test result to the Service Victoria app

There are two ways you can add your negative result to the Service Victoria app.

  1. Update your Service Victoria app at the App store or Google Play store.
  2. Tap the COVID-19 button next to the check in button. It looks like a ball with spikes. COVID-19 Button
  3. Tap '+ Add' at the bottom of the screen.
  4. Tap ‘Rapid Antigen Test’
  5. Tap ‘Negative’, Tap ‘Next’
  6. Take a photo of your negative rapid antigen test result. Make sure your results are clearly visible and in the centre of the camera. All photos are saved to your Service Victoria app then automatically removed from the app after 24 hours.
  7. Read the declaration and confirm the information contained is true by toggling the switch. Tap ‘Save test result’.
  8. Tap ‘Done’. Your negative result is now stored in the Service Victoria app for 24 hours. The photo of your negative result will automatically be removed from your app after 24 hours.

    To view your negative result in the app, tap the COVID-19 button next to the check-in button on the home screen. It looks like a ball with spikes.
    COVID-19 Button
    Tap ‘view Rapid Antigen Test’.
    COVID-19 Button
    You can see and show your negative result in your Service Victoria app for 24 hours. The photo will be deleted from the app after 24 hours.
  1. Update your Service Victoria app at the App store or Google Play store. App_Store_Badge Google_Play_Store_badge
  2. Tap the COVID-19 button next to the check in button. It looks like a ball with spikes. COVID-19 Button
  3. Tap '+ Add' at the bottom of the screen.
  4. Tap ‘Rapid Antigen Test’
  5. Tap ‘Negative’, Tap ‘Next’
  6. Take a photo of your negative rapid antigen test result. Make sure your results are clearly visible and in the centre of the camera. All photos are saved to your Service Victoria app then automatically removed from the app after 24 hours.
  7. Read the declaration and confirm the information contained is true by toggling the switch. Tap ‘Save test result’.
  8. Tap ‘Done’. Your negative result is now stored in the Service Victoria app for 24 hours. The photo of your negative result will automatically be removed from your app after 24 hours.

    To view your negative result in the app, tap the COVID-19 button next to the check-in button on the home screen. It looks like a ball with spikes.
    COVID-19 Button
    Tap ‘view Rapid Antigen Test’.
    COVID-19 Button
    You can see and show your negative result in your Service Victoria app for 24 hours. The photo will be deleted from the app after 24 hours.
  1. Update your Service Victoria app at the App store or Google Play store. App_Store_Badge Google_Play_Store_badge
  2. Tap the COVID-19 button next to the check in button. It looks like a ball with spikes. COVID-19 Button
  3. Tap '+ Add' at the bottom of the screen.
  4. Tap ‘Rapid Antigen Test’
  5. Tap ‘Negative’, Tap ‘Next’
  6. Take a photo of your negative rapid antigen test result. Make sure your results are clearly visible and in the centre of the camera. All photos are saved to your Service Victoria app then automatically removed from the app after 24 hours.
  7. Read the declaration and confirm the information contained is true by toggling the switch. Tap ‘Save test result’.
  8. Tap ‘Done’. Your negative result is now stored in the Service Victoria app for 24 hours. The photo of your negative result will automatically be removed from your app after 24 hours.

    To view your negative result in the app, tap the COVID-19 button next to the check-in button on the home screen. It looks like a ball with spikes.
    COVID-19 Button
    Tap ‘view Rapid Antigen Test’.
    COVID-19 Button
    You can see and show your negative result in your Service Victoria app for 24 hours. The photo will be deleted from the app after 24 hours.
  1. Update your Service Victoria app at the App store or Google Play store. App_Store_Badge Google_Play_Store_badge
  2. Tap the COVID-19 button next to the check in button. It looks like a ball with spikes. COVID-19 Button
  3. Tap '+ Add' at the bottom of the screen.
  4. Tap ‘Rapid Antigen Test’
  5. Tap ‘Negative’, Tap ‘Next’
  6. Take a photo of your negative rapid antigen test result. Make sure your results are clearly visible and in the centre of the camera. All photos are saved to your Service Victoria app then automatically removed from the app after 24 hours.
  7. Read the declaration and confirm the information contained is true by toggling the switch. Tap ‘Save test result’.
  8. Tap ‘Done’. Your negative result is now stored in the Service Victoria app for 24 hours. The photo of your negative result will automatically be removed from your app after 24 hours.

    To view your negative result in the app, tap the COVID-19 button next to the check-in button on the home screen. It looks like a ball with spikes.
    COVID-19 Button
    Tap ‘view Rapid Antigen Test’.
    COVID-19 Button
    You can see and show your negative result in your Service Victoria app for 24 hours. The photo will be deleted from the app after 24 hours.