What is identity verification?
Verifying your identity proves you are who you say you are. This makes accessing government services online quicker and easier.
Identity verification at a glance
Free
It costs nothing to verify your identity.
Secure
We use high grade encryption to keep your data safe.
Convenient
A verified identity can be used on over 50 different applications and services.
Private
Your identity info is private. We only share it when required with your permission.
Reusable
Once you verify your identity, it’s saved to your account and you can use it again and again.
Efficient
Saving your identity means you don’t have to prove it’s you every time you use our services.
Which option is right for you?
Different services require different strengths of identity verification.
Compare the differences and see which level is right for you.
Medium level
The medium level is the fastest identity verification, but some services may require the high level.
Takes around 5 mins to complete.
Needs 2 identity documents.
Works on a number of services.
Works with popular services such as solar rebate.
High level
High level identity verification takes around 15 minutes, but will work with all of Service Victoria.
Takes around 15 mins to complete.
Needs at least 2 identity documents. Some services may
need a third.
Requires a photo ID.
Works with all services that require
identity verification.
Required for working with children check, NDIS screening
check and more.
Services that require Identity
Work and volunteering services
You’ll need to verify your identity to work in certain fields or complete certain tasks.
NDIS worker screening check
You need this if you work for an NDIS provider in a risk-assessed role.
High level of assurance required
WorkSafe licence
You may need a work safe licence if you’re doing high risk tasks for work.
High level of assurance required
Working with Children Check
Receiving a working with children check allows you to do child related work in Victoria.
High level of assurance required
Personal services
Verify your identity online to get access to all of these personal services and more.
Solar rebate
See if you’re eligible for a Solar Homes rebate. Get your home future ready with less upfront costs.
Medium level of assurance required
Solar hot water rebate
Apply for a rebate of 50% off up to $1000 towards eligible solar and heat pump hot water systems.
Medium level of assurance required
Need more information?
Check out the
Service Victoria Identity
Verification Standards.