You can update the following details using your Working with Children Check card number

• Address
• Phone number
• Email address
• Organisation details

What you can’t do with this transaction

You can’t change your name or sex online, so find out what you need to do by visiting:

• Change of name
• Change of sex

Digital WWCC cards

If you want a digital version of your check, you can get a digital WWCC card directly within the Service Victoria app.

How we use your information

We’ll pass on your info to the Working with Children Check (WWCC) Unit Victoria to update your details. We won’t use your info for any other purpose unless permitted by law. You can contact us or WWCC Victoria if you want to access your personal info. You can also learn how Service Victoria uses your info here.   

What do I need to do if I'm changing from volunteer to paid work with children?

If you're changing from volunteer to paid work, you'll need to apply for a volunteer to employee check, as it’s against the law to use a volunteer check for paid work with children.

How do I get a digital card?

You can easily get a digital WWCC card directly within the Service Victoria app.

How we use your information?

We collect personal info that the Working with Children Check (WWCC) Unit Victoria needs to update your details to your WWCC. This info is required under the Worker Screening Act 2020. 

We won’t be able to process your request unless you give us this info. 

We’ll share this info:

• with the WWCC Unit Victoria
• where permitted by law.

If you want to access your info, you can contact us or WWCC Victoria. To learn more about how we handle your info, see our Privacy and Security Policy.